Our Response to COVID-19 Novel Coronavirus

Coronavirus: Steps we are taking to ensure your safety at CLDC

To ensure the comfort, health and safety of our valued patients, we have made the decision to register with the Australian Dental Association (ADA) as an urgent dental care provider. This page provides information about the additional steps we are taking to keep both our staff and patients safe from the threat of coronavirus (COVID-19).

NOTICE: You must inform us if you are experiencing any of the following symptoms:

  • Coughing
  • Fever
  • Sore Throat
  • Excessive Fatigue
  • Difficulty Breathing

If you or anyone you have been in contact with has exhibited ANY of these symptoms or has tested positive for COVID-19, you cannot attend this practice even if you have an appointment scheduled. You must seek medical attention or call the National Coronavirus Hotline (Available all hours) on 1800 020 080.


If you do require urgent care, you can be assured we are listed with the ADA as an emergency care provider and have implemented infection control protocols beyond the current COVID-19 guidelines, including:

  • Phone screening of patients for viral symptoms;
  • All visitors and patients have hands sanitised on arrival;
  • Limit of 2 patients in our waiting areas at one time;
  • Anti-viral mouthwash for all patients;
  • Staff fever and general health screening;
  • Full surface sterilisation and air sanitised after each patient;
  • 3-hour gaps between appointments for each surgery room;
  • Additional Personal Protection Equipment (PPE) for staff;
  • Isolated and minimised contact for immunocompromised patients.

Our staff are double cleansing their hands before and after each treatment and continue to follow strict infection control protocols. We have always maintained hospital-grade sterilisation procedures for our safety as well as our patients.

As many of our patients frequently travel for work and leisure, as well as travelling from abroad to see us, we ask that you adhere to the advice from the Australian Government and World Health Organisation regarding the spread and containment of coronavirus.

If you have returned from any of the countries listed on government advisory websites in recent weeks we ask that you reschedule your appointment to a date that is 14 days or more from the date of your arrival back to Australia provided that you are fit and well.

We pride ourselves on the highest standards of hygiene and infection control at our clinic. The CLDC team always ensure that our surgeries (chairs, equipment, instruments and work surfaces) are sanitised and disinfected after each patient. We use anti-microbial spray as well as wipes, which are anti-bacterial and anti-viral. Any instrument coming into contact with a patient’s oral cavity is either disinfected and autoclaved or otherwise safely disposed of after single use.

We are maintaining a 3 hour time delay between patients in each treatment room to prevent the spread of COVID-19 aerosols.

As with any illness, we advise any patient who is not feeling well (whether it is a cough, cold, runny nose, headache, sore throat, etc.) to reschedule your appointments until you are feeling better.

In the event that you have visited us within the previous 14 days and have since been diagnosed as having contracted coronavirus, or have been in proximity to someone who has been diagnosed as having contracted the virus, we ask that you make us aware immediately so that we can take necessary action for the safety of our staff and patients.

We are also monitoring our teams’ travel, ensuring that anyone who has visited an area of high risk is taking the recommended steps to protect those around them.

Thank you for your support and commitment to the health and wellbeing of our community.

King regards,
Dr King and the CLDC Team

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